How to choose restaurant management software

By Shenzee Tech · Published 14 October 2026 · 1 min read

Restaurant software connects the dining room, the kitchen and the cashier. The aim is fewer mistakes with orders and bills, and a clear view of what each dish really earns.

Front of house

• Table management and order taking on a phone, tablet or counter screen.
• Dine-in, takeaway and delivery orders handled in one flow.
• Split bills, discounts and service charge handled clearly.
• Fast, clear receipts.

Kitchen

• Orders sent straight to the kitchen printer or screen, with modifiers such as no onion, extra spicy.
• Order status, so waiters know when food is ready.

Back office

• Menu and price management, with items you can switch off when they run out.
• Recipes and ingredient stock, so sales reduce stock automatically.
• Cost per dish and margin, so you know which items make money.
• Daily sales, voids and discounts reports, and staff roles that limit who can void or discount.

Questions to ask

1. Does it keep working if the internet drops during dinner?
2. Which printers and devices does it support?
3. Can it handle more than one outlet?
4. What support do we get on weekends and evenings, when we are busiest?